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👋 Welcome to eTop University: Your Learning Hub
About us
🚀 Vision, Mission & Focus
Overview
Vision
Mission
Focus
💖 Values
Team
👋 Meet the Team!
📚 Education
🆘 Self Help Guides
Overview
🖱️ Three Quick Fixes for Common Computer Issues If your computer isn’t behaving the way it should,
🐢 My Computer Is Running Slow: Self-Help Steps
🖨️ Troubleshooting Common Printer Issues
🆕 New Employee IT Setup: What to Expect
📃 Change the Default Application
🎒 Backups!
Overview
Windows Server - Previous Versions
OneDrive for Business Versions
Microsoft 365 Guides!
Overview
🔑 How to Reset Your Microsoft 365 Password
🤖 Getting Started with Microsoft Copilot
The Art of the Microsoft Minute: A Humorous Guide for eTop Users
📉 PowerBI License Association
☁️ OneDrive for Business
Overview
📂 OneDrive Files On-Demand
📁 Known Folder Move
🤝 File sharing with OneDrive
🔁 SharePoint Sync
📆 Microsoft Teams
Overview
📅 Using Teams
🔧 Teams Troubleshooting: Sign-In and Common Issues
🆕 New Teams/Old Teams
➡️ Microsoft Authenticator
Overview
Yubikey setup for Microsoft MFA
🔐 Verify your Authentication methods
📲 Setting Up MFA on a New Phone
📩 Outlook
Overview
🔐 Managing Quarantine
📧 📨 How to Sort Folders in the New Outlook
🚩 Report messages to Microsoft
🗓️ Shared Calendars
📱 Outlook Mobile Setup
Overview
📥 iOS setup
✉️ Android Setup
🤝 Accessing Another Mailbox
🗄️ Online Archiving
🐌 Outlook Running Slow or Search Not Working
📆 Microsoft Bookings
Overview
Create a Booking Page
Public and Private Bookings
🤙 Schedule a meeting with Bookings
📲 Mobile Phone Setup
Overview
Microsoft Company Portal
📱 Android Phone Setup
📱 iOS Phone Setup
Microsoft Company Portal
💲 QuickBooks Troubleshooting
Browser Help
Overview
↗️ Open a page in Internet Explorer
Setting up Microsoft Edge Sync
🔖 Migrating Bookmarks to Microsoft Edge
🎁 Extensions in Microsoft Edge
🔧 eTop Tools
Overview
📯 Secure Remote Connection
Overview
👩💻 Sophos Connect VPN
🌨️ Cloudflare ZTNA Info
Overview
CloudFlare Zero Trust for iOS
💻 Screen Connect
Overview
🔑 Reset your ScreenConnect Password
ScreenConnect on MacOS
🔨 Deployed Tools
Overview
🗝️ Keeper - Getting Started
⌚ AutoElevate
◽ UBlock - Origin Ad Blocker
📨 Sophos Email - Self Service Portal
Maintenance Bot
🎣 How to spot a Phish
🚨 What to Do If You Clicked a Suspicious Link
🔐 Understanding VPN Security Alerts
🛣️ Remote Applications
🧾 Password Manager
🖊️ Exclaimer Cloud -synchronized signatures
Overview
Using Exclaimer
🔁 Resetting computers
⚙️ Welcome to Working with eTop
Overview
📭 eMail - Helpdesk@etoptechnology.com
📱 Phone Call - 951-398-0021
🆘 Helpdesk Buttons!
Overview
🔘 How to HDB!
🎫 eTop Ticket Forms
🧭 How to Use the eTop Client Portal
🆙 eTop- Process!
Overview
When to Escalate a Ticket
📋 Client User Onboarding
📋 User Offboarding
🏁 Prospect Onboarding
🌐 Global Client Updates
Overview
🔬 Microsoft Issues
Overview
Some users may experience multiple issues with their Microsoft Teams TM710344
🛑 Bad Patch Update
📮 New sender rules when sending to Yahoo and Gmail
📺 Media - Education!
Overview
📻 Podcast - Business Tech Playbook
📹 Youtube Education!
🔒 Security - Insights
Overview
Security Practices
Overview
Important Notice on Password Security Practices
🏖️ Travel Notification
👨⚖️ CISA - Briefs
Overview
NSA, FBI, and CISA Release Cybersecurity Information Sheet on Deepfake Threats
🔐 Oct 3 Secure our World!
Policies
🌴 Policies
Overview
💻 Endpoint Procurement
🔓 Multi Factor
🗄️ Online Archiving
🔧 Patching
Overview
ImmyBot Maintenance Emails
⬆️ Culture of Security
Overview
🔐 Terminology Guide
🕵️ EDR
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