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🆕 New Employee IT Setup: What to Expect

Welcome aboard! This guide explains what happens with your technology setup as a new employee, what you’ll receive, and how to get up and running quickly.

Before Your First Day

Your manager will work with eTop Technology to get your accounts and equipment ready. Here’s what’s typically set up before you arrive:

  • Microsoft 365 account — Your email, Teams, OneDrive, and Office apps
  • Computer/laptop — Configured with the applications you’ll need
  • Security tools — Antivirus, endpoint protection, and monitoring software
  • Printer access — Configured for your office location
  • VPN access (if applicable) — For remote access to office resources

Note: Some items may take a few days depending on equipment availability and account provisioning. Your manager will communicate the timeline.

On Your First Day

1. Sign In to Your Computer

You’ll receive your initial login credentials (usually from your manager or IT). Your first sign-in will typically prompt you to:

  • Set a new password — Choose something strong (at least 14 characters with a mix of letters, numbers, and symbols).
  • Set up Multi-Factor Authentication (MFA) — You’ll need your personal mobile phone for this step. See our MFA Setup Guide.

2. Set Up Microsoft Outlook

Outlook is your email and calendar. It should be pre-configured, but if prompted:

  1. Open Outlook from the Start menu or taskbar.
  2. Enter your email address when prompted.
  3. Sign in with your new password.
  4. Approve the MFA prompt on your phone.

3. Sign In to Microsoft Teams

Teams is how your team communicates and collaborates:

  1. Open Teams from the taskbar or Start menu.
  2. Sign in with your email and password.
  3. Your manager should add you to the appropriate Teams channels.

For a guide on using Teams, see: Using Teams

4. Verify Printer Access

Try printing a test page to make sure your printer is connected:

  1. Go to Settings → Bluetooth & devices → Printers & scanners.
  2. Find your office printer in the list.
  3. Click on it and select “Print test page”.

If you don’t see a printer, see our Printer Troubleshooting Guide.

Setting Up Your Mobile Phone (Optional)

If your organization uses mobile device management:

  1. Download Microsoft Outlook and Microsoft Teams from your phone’s app store.
  2. Sign in with your work email and password.
  3. You may be prompted to install Microsoft Company Portal — this helps your organization secure work data on your phone.

For detailed mobile setup guides, see:

What You’ll Need to Provide

To make your setup as smooth as possible, have the following ready:

  • Your personal mobile phone — for MFA setup
  • Any software or application requests specific to your role — let your manager know so they can be included in your setup
  • Your preferred display name (if different from your legal name) — let your manager know

Common First-Day Questions

QuestionAnswer
What’s my email address?Usually firstname.lastname@yourcompany.com — your manager will confirm
How do I get Wi-Fi?Connect to your office Wi-Fi network — ask your manager for the network name and password
Who do I contact for IT help?eTop Technology — 📧 helpdesk@etoptechnology.com or ☎️ 951-398-0021
How do I access files?Through OneDrive, SharePoint, or a mapped network drive depending on your setup
Can I install my own software?Contact eTop first — unauthorized software may conflict with security policies

Need Help?

If anything isn’t working on your first day (or any day), don’t hesitate to reach out:

📧 Email: helpdesk@etoptechnology.com
☎️ Phone: 951-398-0021

We’re here to make sure your technology experience is smooth from day one.

Category: Education → Self Help Guides
Author: eTop Technology
Last Updated: March 2026